Here’s a step-by-step guide in placing your order online with Fitness Supply:
Click on the desired product(s), choose the quantity then click “Add to Cart”.
You will then have the option to “View Cart” or “Continue Shopping”.
At the “View Cart” page; you can edit your order.
When you complete the “Checkout”, you will receive an order confirmation showing the status of your order.
You will also receive the Interac e-Transfer instructions on how to e-Transfer us the payment.
Once your payment is received, we will contact you on when you can pick it up.
We currently only accept Interac E-Transfer payments. This is a service that is provided to you through your online banking account. Once you have checked out you will receive an email confirmation with instructions on how to make an Interac E-Transfer payment. Please ensure that you follow the instructions provided to you including; the email address the payment is being sent to, the security question, and the security answer. We will not be able to access your payment should any of the provided information be incorrect.
Once you’ve sent the e-Transfer, it could take up to a 2 hours for us to receive an email notification of your payment (depending on financial institution). The status of your order will be ‘On Hold’ until payment is received.
Once your order has been paid, our team will then begin preparing your order. You will receive an email update when your order moves from “On Hold” to processing and is ready for pickup.
Your order will be kept ‘On Hold’ for 24 hours. If payment is not received within the 24 hour period, your order will be cancelled.
At Fitness Supply, the protection of your data is our top priority. We never share your data. With anyone. Ever.